Customer Reviews
The COA matched the vial and the logger trace arrived intact.
The COA matched the vial and the logger trace arrived intact.
The COA matched the vial and the logger trace arrived intact.
Before your order
Frequently Asked Questions
Research supply, documentation and shipping.
How quickly our orders processed?
We process orders in 1 to 2 days. We follow a steady, careful routine to make sure every order is handled right from start to finish.
How long does shipping take?
Most orders arrive in 3 to 5 business days, depending on the courier. Your exact shipping cost is calculated at checkout, so you'll see it before you pay.
Do you ship worldwide?
Right now, we ship within Canada. If you're outside Canada, send us a message in the chat and we'll see if we can arrange shipping for you.
How are products packaged?
Every order is carefully packed and handled so your items arrive safely and intact.
How are products stored?
Our products are stored in temperature-controlled spaces that meet our quality standards at every step.
Will my products have a valid expiry date?
Yes. Every item comes with a clear, untouched expiry date so you know exactly what you're getting.
What is your return policy?
We don't accept returns, but your satisfaction matters to us. If there's an issue with your order, message us via chat within 30 days of receiving it and we'll send a replacement.
How can I get help?
You can reach us anytime using the chat widget on our site. You'll always talk to a real person, not a bot, and we respond within 24 hours.